ENQuest
Privacy policy
Last updated: 15 October 2026
This text is also available in Romanian. The app itself is in Romanian, so its buttons and menus are named here in English, with the Romanian label in brackets.
In short
ENQuest helps students prepare for the Evaluarea Națională, Romania’s national exam at the end of grade 8. Your data stays on your phone: the app does not send it to us or to anyone else. It has no accounts, no ads and no tracking.
Who we are
The ENQuest app is made by SYNRADX TECHNOLOGIES S.R.L., tax ID (CUI) 55403248, Trade Register no. J2026049057009, with its registered office at Strada Zaharia Stancu 8, Bl. 4, Floor 6, Apt. 601, Brașov, Brașov County, Romania. You can write to us at vlad@synradx.com.
What data the app keeps, and where
On your phone, in the app’s storage:
- the hero name you choose, your hero and its colour;
- your answers, progress and collection (stars, lessons, items, achievements);
- your settings (sound, notifications, display);
- your Premium status: the plans you own and the date of the last check with the store.
This data does not leave your phone through the app. We do not see it, and neither does anyone else.
What the app does not do
- it does not create accounts and does not ask for your real name, email, phone number or a password;
- it has no ads;
- it does not use analytics or tracking services;
- it does not sell your data or share it with anyone;
- it does not ask for your location, contacts, camera or microphone;
- it has no chat or messages between users.
Payments
Premium payments are processed by Google Play or the App Store, under their own privacy policies. We do not receive your card details or your billing address.
The app only learns from the store which plan you have and its status, so that it can unlock access. The stores may send us order information (for example the order number, the product and the country), under their rules. We use it only for our sales records, which we keep for as long as the law requires, and for your support requests.
Notifications
If you turn them on, notifications are scheduled on the phone, for example a reminder at the time you choose. There is no server that sends them. You can turn them off at any time in Settings (Setări).
“Report a problem” („Raportează o problemă”)
The button prepares a technical summary, which you see before you send it. It contains:
- the version of the app and of the content;
- the operating system and the screen size;
- the last screen opened;
- the types of the last 30 actions in the app (for example “battle finished”), with their times;
- the last 20 questions you reported with “Report question” („Raportează întrebarea”), with the reason you chose.
The summary does not contain your hero name, your answers or your progress. You decide whether to send it, and to whom, through your phone’s share menu (for example, by email).
Your phone’s backup
If your backup is turned on, your phone may include the app’s data in the backup in your account: Google on Android, iCloud on iPhone. That is how you get it back on a new phone. The backup follows Google’s or Apple’s rules, not ours, and you can turn it off in your phone’s settings.
How we protect data
The data in the app stays in the app’s private storage on your phone, protected by the phone’s operating system; we have no server that stores it. Messages sent to support are kept only in our company email and are read only by the people who answer them.
How to delete your data
- in the app: Settings → Profiles → Delete profile (Setări → Profiluri → Șterge profilul); the profile is permanently deleted from the phone;
- or uninstall the app.
Deleting the app does not stop the monthly subscription: you cancel it in Google Play or the App Store.
Your rights
Your data is with you, on your phone: you can see it in the app and delete it at any time, as above. For the data we hold (messages sent to support and order records), you have the right of access, rectification, erasure, restriction, objection and portability. Write to us at vlad@synradx.com; we answer within one month. You also have the right to complain to the Romanian data protection authority, ANSPDCP (www.dataprotection.ro).
Messages sent to support
If you write to us, we use your message and email address only to answer you; the legal basis is our legitimate interest in answering you. We keep them for 12 months after the last message, then delete them.
For students and parents
The app is made for grade 8 students. Because data does not leave the phone through the app, we do not ask for parental consent. Premium plans are bought by an adult, from their own Google Play or App Store account. We encourage parents to know that the student uses the app, and to write to us with any question.
Changes
If this policy changes, we update this page and the date at the top. If the app ever started sending data (for example, to sync between phones), we would tell you beforehand, in the app, and ask for your consent where the law requires it.
Contact
SYNRADX TECHNOLOGIES S.R.L., Strada Zaharia Stancu 8, Bl. 4, Floor 6, Apt. 601, Brașov, Brașov County, Romania · vlad@synradx.com